Complaint tools.
Free tools and checklists for chargebacks, refund disputes, unauthorized transactions, merchant complaints, telecom complaints, financial complaints, fraud reports, and public complaint routes.
Best first step: use the complaint and chargeback router before filing a vague dispute or complaint.
Complaint and dispute routing
Complaint & chargeback routerFind the best route: merchant, card issuer, bank, platform, CFPB, FCC, FTC, BBB, state AG, or other escalation.Chargeback routerCheck whether a card dispute makes sense and what evidence you need before filing.Dispute charge checklistPrepare transaction details, dates, evidence, merchant contact, and requested resolution.Credit card dispute guideUnderstand credit card dispute routes for unauthorized charges, billing errors, refunds, and non-delivery.Debit card dispute guideDebit-card dispute warning signs, timing, evidence, and fraud handling.Unauthorized transaction checklistWhat to do quickly if a charge, transfer, or payment was not authorized.Merchant won't refundWritten refund demand, evidence trail, card dispute, platform dispute, and complaint escalation.File a complaint routerChoose between CFPB, FCC, FTC, BBB, state AG, platform support, licensing board, or direct escalation.CFPB complaint guideBank, credit, payment, debt, mortgage, and financial-company complaint path.FCC complaint guidePhone, internet, telecom billing, robocall, and service complaint path.BBB complaint guideUse BBB-style public complaints without confusing them for a regulator.FTC fraud reporting guideFraud, scam, impostor, fake seller, and deceptive-practice reporting route.